The importance of social media marketing in 2025 – why your business can’t ignore it anymore

Anjana Bhaskar
Anjana Bhaskar
July 2, 2025
6
  min read
The importance of social media marketing in 2025 – why your business can’t ignore it anymore

Table of Contents

Introduction

Social media used to be the place where brands shared festive greetings, intern-made graphics, and the occasional product post. Fast forward to 2025, and it’s now your biggest stage.

We live in a world where people trust what they see on Instagram more than what they hear on the news. Whether you’re a global tech brand or a local skincare startup, social media is your first impression, your sales pitch, and your customer support channel – all rolled into one.

So, if you’ve been sitting on the sidelines wondering if it’s time to level up, here’s your sign. The importance of social media marketing can no longer be ignored – it’s foundational.

Why social media marketing matters more than ever in 2025

Still wondering what all the fuss is about? Let’s look at a few numbers:

  • 5.56 billion people use social media – that's over 67.5% of the world’s population (Source).

  • An average user spends 2 hours and 23 minutes on social media every day. (Source) That’s more time than they spend reading, exercising, or cooking.

  • 78% of consumers say a brand’s social presence directly impacts their buying decisions (Source).

Bottom line? If your brand isn't active – and strategic – on social media, you're invisible where it counts most. The importance of social media marketing lies in its ability to put your brand in the same space your audience lives, scrolls, and shops.

What social media does for your C-suite priorities

Let’s not pretend this is just about likes and shares. For CMOs, CFOs, and CEOs, social media ticks off some serious business objectives:

Business Objective What Social Media Enables
Brand trust & recall Consistent messaging, human storytelling, and thought leadership
Customer acquisition Targeted ads, lead magnets, SEO boosts via link-sharing
Revenue growth Direct product sales through social commerce
Crisis communication Real-time updates, issue response, reputation recovery
Retention & loyalty Community building, loyalty programs, exclusive content drops


And yes – we’ve seen all of the above play out for brands we’ve worked with across India, the US, and the Middle East. The importance of social media marketing is now tightly tied to boardroom goals.

2025 trends that are changing the game

AI isn’t just helping – it’s leading

From writing captions to predicting the best time to post, AI tools are embedded in daily workflows. And with generative AI stepping in to design visuals and videos, creative output has become faster and smarter.

Video is still ruling, but it’s getting nuanced

Short-form videos continue to dominate attention spans (hello, Reels and Shorts), but long-form content is finding its space in B2B, especially on LinkedIn and YouTube.

The new B2B sweet spot: LinkedIn

If you're a CXO, LinkedIn is no longer optional. It's where reputations are built, partnerships are formed, and brand leadership is demonstrated.

Social commerce is no longer an “emerging” trend

Instagram Shops are driving serious revenue. Even WhatsApp is doubling down on in-chat purchases. For many D2C brands, social is the new storefront – another reason the importance of social media marketing can’t be ignored.

Hyperlocal targeting meets global scale

Brands are now mixing location-based targeting with global storytelling – which means your campaign in Pune can hit home in Paris too, if done right.

What your 2025 strategy needs – a quick checklist

If you’re revisiting your social media roadmap this year, here’s what needs to be on your radar:

  1. An always-on content engine – consistency builds recall
  2. Integrated paid + organic plans – virality needs a little budget push
  3. Creator and influencer partnerships – for reach and relatability
  4. Community management – reply to every DM, every comment
  5. Social listening – because your audience is telling you what they want
  6. Cross-platform integration – no more working in silos

The importance of social media marketing today lies in execution – it’s not about doing everything, it’s about doing the right things, consistently.

Real-world example: Flipping the script on EdTech marketing

A young law school in India faced a challenge that many institutions can relate to – limited visibility, scattered messaging, and little engagement on digital platforms. Recognizing the importance of social media marketing in building credibility and driving outreach, they partnered with Markiverse to change the narrative.

The result? 75% growth in organic followers, 50,000+ admissions-related clicks, and a stronger position as a thought leader in legal education.

A clear reminder that the right strategy – anchored in the importance of social media marketing – doesn’t just get attention, it builds influence. Read the full success story here.

Final thoughts

If 2024 was about getting comfortable with digital, 2025 is about being brilliant at it. Social media isn’t just a tool – it’s your business’s public face, its voice, and its real-time connection to the world.

And while algorithms and platforms may evolve, one thing stays constant – people want to connect with brands that feel real, present, and responsive.

Understanding the importance of social media marketing in 2025 means recognizing that it directly impacts customer trust, conversions, and long-term growth.

Ready to elevate your social presence?

Let Markiverse help you build a strategy that drives visibility, engagement, and growth – not just clicks.

Talk to us today

Frequently Asked Questions (FAQs)

Is social media still relevant for B2B businesses?

Absolutely. Platforms like LinkedIn and Twitter are B2B goldmines when used right – especially for lead gen, employer branding, and thought leadership – establishing the importance of social media marketing.

How much should we invest in social media marketing?

Start with 10-15% of your marketing budget, and scale based on platform performance. Don’t forget to allocate budget for both content and distribution (i.e., ads).

Should we hire an agency or build an in-house team?

Both have their merits. Agencies like Markiverse understand the  importance of social media marketing, bringing platform expertise, creative scale, and strategic insights that in-house teams might take years to build.

What’s the biggest mistake brands make on social media

The importance of social media marketing is undebatable, but trying to be everywhere without a clear voice or plan doesn’t help. Focus on platforms where your audience is active, and consistency over virality.